If you have a question that isn’t shown below, please contact us and we’d be glad to answer you directly.
How is Seashore Studios different from other design services?
We provide a good balance between professional results and fair prices. Larger studios charge between $7,500 and $50,000 per explainer video, for example.
On the other end of the spectrum, cheap freelancers typically provide amateurish low-quality results.
Being a smaller studio allows us to keep our prices fair while still being able to deliver professional quality. We are based in Canada where English is our native language and will be right beside you through the whole process.
What payment methods do you accept?
We accept PayPal, and for larger orders, can accept bank wires.
Do you offer payment plans?
Sorry, but no. We require the full payment to be made up front.
Can I ask for changes?
Yes! We want you to be completely happy so that you can tell your colleagues about us. While we limit the number of concepts depending on the package, revisions are free.
For example, if you do not like the music chosen in the video, let us know. If the logo’s colour scheme is not to your liking, we will change it.
How long does the design process take?
Turnaround time will vary depending on the project and the client’s response time, but logos typically take between 5-7 working days, and explainer videos between 14-21 working days.
Who owns the rights to the deliverables?
You, the client, does. While we may include some 3rd-party content such as a font type in a logo, or a sound effect in a video, we have licensing to do so.
Will I receive the “source” files?
For all graphical design work such as logos, yes, we can provide the source files such as PSD or AI depending on which package you order.
For videos, we do not provide video source files, but can provide the voiceover (if applicable) MP3.